Order Picker

An Order Picker is an electric lift truck used mainly in warehouses and distribution centres. The operator manually retrieves and transports individual items/stock from shelving or racking to fill customers’ orders. Unlike a normal forklift truck, the operator stands on an access platform that raises (to various heights) with a shelf/ledge which the individual items can be placed onto.

Training can be provided on the following categories:

E1 - Medium lift up to 2.5m

Accrediting Body: Independent Training Standards Scheme & Register (ITSSAR)

Maximum Ratio: 3 : 1 : 1 (3 Operators : 1 Instructor : 1 Machine)

Durations:

Novice* – 1 or 2 Operators = 2 days 3 Operators = 3 days
Experienced** – 1 Operator = 1 day 2 or 3 Operators = 2 days
Safety Refresher*** – 1, 2 or 3 Operators = 1 day
Conversion - Please contact me

* For trainees with very little or no previous operating experience of a PPT
** Existing operators with some previous experience of using a PPT but have not received formal training
*** This course is available for those operators with in-date documentary evidence of formal training

Course Breakdown

The following is a list of elements that make up a novice course. (N.B. The list for experienced operators, safety refreshers and conversion courses may be shorter).

Course Introduction, the need & reasons to train and relevant statutory requirements
Introduction to the equipment, control familiarisation, and principles of operation
Recommended mount & dismount and introduction to the motive and steering controls
Basic steering exercises – simple courses
Advanced steering exercises – figure of 8 & chicane
Battery charging procedures/maintenance
Operators safety code and relevant handout
Daily pre-use inspections
Engineering principles, rated capacity and stability
Simple hydraulics (theory) and introduction to the hydraulic controls
Load types, handling and weight assessment
Picking/placing at low & medium levels on racking
Relevant safety film
Testing: Pre-use checks, practical skills and theory

All courses are ITSSAR accredited and comply with the ITSSAR standards set in accordance with the HSE Code of Practice L117 (Rider-Operated Lift Trucks).

On-Site Courses and Facilities Required

The course will be delivered on your premises. This will give your employees the advantage of being trained and tested on the truck they will use on a daily basis after training has been completed, safely and efficiently.

Training can be tailored/bespoke to your business requirements, but the following facilities will be required:

Access to your order picker
An area large enough for basic & advanced manoeuvring and testing
Pallets and loads/items appropriate to your business
For theory training – an area large enough for the instructor and the trainees to work, with chairs, a table and a power supply (A small office)
It is recommended that all order picker operators wear safety footwear, headwear and a hi-visibility vest. Other personal protective equipment is as per the company’s SSOW/RA

Certification

After completing the course you will receive:

A certificate e-mailed to you

If you have applied for ITSSAR TOPS* (Trained Operators Passport Scheme), you will be registered onto the TOPS database, have your own TOPS number and receive a photo identification card.

* There is an additional charge of £20 per trainee. This covers the registration onto the TOPS database and card

After Care

After completing the training, feedback (verbally and written) will be given to both the trainee and their manager on the trainee’s performance including any recommendations.

When refresher training is due, (HSE recommends every 3 – 5 years, your company policy may differ), notification will be sent via email.